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LATEST PROJECTS

 brief

 Allow the user to seamlessly manage the videos and pictures generated by the built-in dash cam WHILE maintaining the social-media aspects.

Challenge

Maintain the simplicity needed to easily share content to social-media, while having a robust information architecture to help manage generated pictures/movies.

Approach

I started with a competitive benchmark of similar apps to ensure consistent design patterns that the user would already be familiar with. From there an iteration of sketches, usability-testing (low-fi paper or Axure prototype), and wireframes continued until a final design was agreed upon by all stakeholders.

outcomes

The App has been well received with Testdriven referring to the app as “remarkably well polished” by way of an example.  Received a 4.5/5 star rating in European Android App Store first week of release.

Project | 01

Project | 01 Citroën ConnectedCam

The Citroën ConnectedCam app is a mobile app to accompany the built-in dash cam in the 2017 Citroën C3 that integrated more traditional dash-cam features like automatic recording of accidents with custom user actions like taking pictures and sharing them on social-media.

 brief

Most augmented reality designs are technology-driven, and hence over-crowded with a multitude of information all to showcase the variety of information that can be shown, rather than a user-centered approach showing the information that is needed. But what information do users actually need, as a visual overlay, to help them drive?

Challenge

The challenge is to understand the types of information drivers need across a variety of different driving conditions (e.g. urban, suburban, highway, familiar route, and unfamiliar surroundings), and find out which information would benefit drivers if it was overlaid in live feed during the driving experience. 

Approach

I ran a participatory design study with a dozen participants. After a quick creativity warmup, participants were provided with three blank ‘screenshots’ of a scene from a navigation device. For each scene they were given a scenario (e.g., driving to meeting a new client), and were asked to sketch out the information they would like to see overlaid on the imaginary augmented reality device. 

outcomes

From the study, a report of recommendations were created. These recommendations now serve as the guiding principles behind the development of Garmin’s Augmented Reality efforts. With recommendations emphasizing a display with less information; significant amounts of development effort and cost have been saved by focusing in on specific features. 

Project | 02

Project | 02 Augmented Reality

Augmented Reality allows important information to be overlaid on a live video stream to provide the driver with supplemental information to their drive. Traditionally augmented reality is driven by showcasing technical feats; however, all of this information may not be useful to drivers at all, instead it may lead to driver distraction. 

 brief

Using a knob to accomplish common tasks, like turning up the heat or skipping to the next track, have natural directional mappings, whereas it is not as intuitive to know how to maneuver a knob to accomplish other tasks like switching audio sources or replaying an audio instruction. This study aimed to test the natural mappings of users by observing user behavior when asked to complete a range of common tasks that drivers try to do in the car.

Challenge

The Lenexa concept tries to answer the question - Is there a way to retain the features of a modern-day infotainment system while shifting back towards the safer, more tactile-based, interactions of more traditional vehicles?

Approach

I asked users which mappings would make sense if you were to use a knob with the capability to twist, bump in four directions, and z-press to accomplish a list of common tasks (e.g. turning up the volume, adjusting the interior temperature, hanging up an active call, starting a route). Users were observed over three interactions to see how consistent those natural mappings were.   

outcomes

The multi-functional knobs were unveiled in the Lenexa concept at 2017 CES. Eye-tracking, as well as quantitative measures like the Driver-Activity Load Index, and the System Usability Scale illustrated that the natural gestures of the knobs greatly reduced driver distraction compared to touch-screen based infotainment systems.

Project | 03

Project | 03 Lenexa Tactile Infotainment

Touch-screen based interactions inherently foster driver distraction by requiring drivers to take their eyes off the road to see where they are touching. Tactile interactions, like knobs and switches, let drivers accomplish key driving tasks while keeping their eyes on the road.  Lenexa uses four knobs, one dedicated to each mode (audio, phone, navigation, HVAC), to let the user accomplish common tasks while keeping his eyes on the road. 

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